College Possible Leadership Team
  • 21-Jun-2022 to Until Filled (CST)
  • Human Resources
  • USA
  • Salary
  • Full Time
  • Open Until Filled

Director, Human Resources

College Possible National Office (St. Paul, MN or Remote)

About College Possible: As one of the largest and most successful college access and success programs in the country, since 2000 College Possible has helped more than 80,000 students from under-represented communities get into and through college through an intensive curriculum of coaching and support. Its pioneering model matches students with a near-peer coach and an evidence-based curriculum designed to help students overcome the most common barriers to getting into college and completing their degree - all at no cost to students or their families. Nationwide, College Possible students are three times more likely to earn a bachelor's degree within six years than their peers from similar backgrounds.

College Possible is a proud AmeriCorps program. AmeriCorps is a federal agency that brings people together to tackle the country's most pressing challenges through national service. Our AmeriCorps members commit to a year of service as a College Possible coach in communities throughout the country. Many coaches represent the identities of the students they serve, and each brings a commitment to social justice and closing the college equity divide.

Our near-peer coaching model has earned national recognition: the inaugural Evergreen National Education Award recognized our leadership in increasing access to and success in college for students from low-income backgrounds. It also earns top-of-field results: a Harvard study found that the program more than doubles a student's chance of enrolling in a four-year college, and our students are four times more likely to become college graduates than their low-income peers. College Possible has an annual operating budget of $33 million, more than 200 full-time employees and more than 300 AmeriCorps and VISTA service members. During the 2021-2022 school year, we reached an estimated 24,000 students nationwide. During the 2021-2022 school year, we reached an estimated 24,000 students nationwide.

Diversity, Equity and Inclusion

College Possible is committed to diversity, equity and inclusion, and seeks to build a diverse workforce to create impact in partnership with the communities we serve. We welcome a diverse pool of qualified applicants. For each of its positions, College Possible is mindful about what best serves our students, and seeks to hire staff with relevant experience, skills and aptitude, and a commitment to the power of education. To learn more, read our Diversity and Inclusion Plan.

Headquartered in Saint Paul, MN, College Possible operates: regional sites in Chicago, IL; Milwaukee, WI; Omaha, NE; Philadelphia, PA; Portland, OR; and Seattle, WA; College Forward in Austin, TX; and Catalyze partnerships in California, Iowa, Minnesota, New York, Ohio, and Tennessee. Learn more at

Equal Opportunity Employer

College Possible is an Equal Opportunity Employer. Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance. Individuals with disabilities are encouraged to apply. We provide reasonable accommodation for qualified individuals and conduct all possible activities in fully accessible settings.

Your Role as Director, Human Resources:

The Director of Human Resources leads and supports the Human Resources function, including developing and implementing people-related policies, procedures and vendor relationships to ensure operational consistency and efficiency. This role supports the organization's employee base in the development and execution of a Human Resources strategy, which includes compensation, benefits, performance management and evaluation, HRIS, legal and compliance issues. Additionally, in this role, you work to ensure that diversity, equity, and inclusion are embedded in all organizational and human resources practices.

People are the most critical aspect of our organization. As the Director of Human Resources, you will influence so much of how we engage and support people. As such, you must support the vision for how we shape a rewarding employee experience and create a people-centered, high-performance culture. This position supports the effort to foster a strong organizational culture and increased impact. You must be an experienced HR leader with a proven record of displaying strong interpersonal skills, exercising sound independent judgment, solving complex problems, and maintaining confidentiality. You must also excel at working cross-functionally and building relationships with all levels of the organization to identify challenges and opportunities. You must also be skilled at approaching your work through the lens of diversity, equity, and inclusion.

The performance of the Director of Human Resources will be evaluated both on the measurable outcomes of your work and how you ensure that Human Resources programs and initiatives are effective, efficient, and aligned to the overall organizational needs. In short, the Director of Human Resources provides strategic support and leadership in developing HR policies and practices to achieve the organization's goals.

Human Resources Operations, including Systems and Infrastructure

  • Provides management, oversight, support and/or execution of day-to-day HR operations to include employee relations, benefits, compensation, HRIS and compliance. Ensure that all aspects of the HR team and functions are operating seamlessly and at a pace that meets the organizational demand.
  • Continuously assesses, maintains and makes improvements within HR infrastructure including systems, processes, and workflows.
  • Manages and develops the Human Resources and Talent team members, providing alignment to organizational objectives to ensure the Human Resources team provides strong day-to-day support for employees while creating an inviting and cohesive employee experience.
  • Supports and collaborates with the Vice President of Human Resources on highly confidential organizational initiatives, projects and strategies.

Employee Relations:

  • Partners with managers across the organization and provide effective support, coaching, and guidance around employee and AmeriCorps member issues.
  • Keeps an active pulse on employee, member and management concerns and questions; serve as a fair and impartial resource.
  • Manages complex employee relations issues through to resolution, including full-scale investigations, documentation and recommendation of appropriate course of action in compliance with organizational policies and employment law.
  • Assesses current and future organizational needs to identify the most effective ways to support both full-time staff and AmeriCorps members.
  • Collaborates with other People and Culture members to develop and integrate workforce planning and analysis, talent acquisition, learning and leadership development, performance management, professional development, succession planning, and rewards.
  • Provides strong support for employees with inquiries regarding benefits, payroll, and other employment issues and inquiries, and serve as an objective advisor to employees at all levels of the organization as it relates to personnel issues and management.
  • Consults with outside legal counsel when needed to actively manage organizational risk.

HR Administration and Compliance:

  • Develops and maintains organizational policies and procedures, including updating and communicating changes to the employee handbook; ensure ongoing compliance with employment law on both the state and federal level.
  • Manages the HR team in maintaining accurate and timely employee files for full-time staff and AmeriCorps members.
  • Oversees all employment compliance issues, working closely as necessary with the leadership and legal counsel.
  • Oversees external vendors to ensure that compensation, benefits, and other aspects of the organization's personnel infrastructure operate with both exceptional accuracy and a strong customer service orientation.
  • Provides oversight to workers compensation, unemployment and Leave of Absence (LOA) programs.
  • Coordinates and reviews exiting staff, including but not limited to designing/updating the off-boarding process, conducting exit interviews and reviewing and processing data.

Compensation Management and Payroll:

  • Manages the employee benefits program.
  • Reviews and recommends compensation strategies within the organization's philosophies and strategies for new hires, promotions, transfers and equity/merit adjustments.
  • Manages leaves of absence in accordance with state and federal laws.
  • Supervises the timely and accurate processing of bi-weekly payroll.

Organizational Development:

  • Leads and manages practices related to the development of the organization including succession planning, training and development and improvement.
  • Supports and aligns to Diversity, Equity and Inclusion development initiatives, practices and training.
  • Manages the mid-year and annual performance review programs; ensures alignment with core competencies and values.
  • Works to help implement talent development and career pathing strategies.
  • Trains and coaches management on managing and developing their employees internally.

What You Bring


  • Bachelor's degree in Human Resources or related field required.
  • SHRM certification highly preferred.


  • A minimum of 10 years of relevant and applicable HR/Engagement/Training experience within the scope of DEI, employee relations, engagement, training and retention.
  • Experience utilizing ADP Workforce Now, a plus.
  • Experience helping to lead Change Management efforts, a plus.
  • Experience supervising and developing others.
  • Experience with organizational development policies, practices and implementation.

Computer Skills:

  • Strong computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, Outlook and other Office Suite Programs.
  • Experience with ADP Workforce Now a highly desired.
  • Experience with employee engagement databases and tools.
  • Experience implementing and managing a learning management system.

Other Skills:

  • Successful record of influencing and partnering with and responding to questions from employees and managers.
  • Ability to provide direction, feedback and evaluation of another person's planning and execution of Professional Development such as direct reports and contractors.
  • Ability to plan and execute utilizing Project Management best practices.
  • A passion for and commitment to creating a diverse and inclusive work environment.
  • Excellent interpersonal skills including listening, understanding the perspectives of others, building rapport, and quickly establishing trust and credibility.
  • Experience in spreadsheet and database management.
  • Team oriented with ability to effectively handle and prioritize multiple tasks with frequent interruptions.
  • Excellent written and verbal communication skills.
  • Requires high tolerance for ambiguity, good data-driven assessment and a strong sense of quality in work.
  • Must possess high integrity, confidentiality and be able to handle sensitive and highly confidential information responsibly.
  • Highly analytical and able to drive decision making through data.
  • Positive, can-do attitude.

Physical Requirements

  • Office environment with limited travel.
  • Ability to stand and/or sit for a minimum of 7 hours a day.
  • Ability to lift up to 15 pounds.

What We Offer

In addition to joining a committed, diverse, values-based organization, we offer:

  • An opportunity for you to have a tremendous impact both internally and in the broader country.
  • A competitive salary commensurate with experience (job grade starting at $92,157).
  • Excellent benefits including complete health, dental, life, short-term and long-term insurance.
  • 401(k) retirement plan.
  • Encouraged sustainability through a generous paid-time-off program.
  • Personalized professional development and growth opportunities.

To Join Our Growing College Possible Team

Please apply at:

College Possible Leadership Team
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